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Email Result Delivery

In addition to webhooks and the GET Identification endpoint, IDnow can deliver identification results directly to your team via email. Three delivery modes are available; contact your IDnow account manager to enable one for your account.

The result payload follows the same JSON structure as the GET Identification response. See Result codes for the full enum reference (status, result, abort/cancel/fraud reasons).

Mail with Encrypted ZIP (AES-256)

IDnow encrypts the result ZIP file using a shared password and sends it by email after each identification.

Setup: Choose a password and communicate it to IDnow. Keep this password secret — anyone with it can decrypt the results.

Opening the file: Standard tools such as Windows Explorer do not support AES-256 encrypted ZIPs. Use a dedicated tool such as 7-Zip.

Encrypted Mail with ZIP (S/MIME)

IDnow uses your public key to encrypt both the email and its ZIP attachment. Only the holder of the corresponding private key can decrypt them.

Setup: Generate a private/public key pair and send the public key to IDnow. The following certificate formats are supported:

FormatExtensions
DER binary encoded X.509.der
Base64 encoded X.509.cer, .pem
PKCS#7.p7b
caution

Keep your private key secure. If it is compromised, past and future deliveries can be decrypted by an attacker.

IDnow sends one email per identification containing a link to a secure download form. The results can be downloaded from that form using the credentials provided during account setup.

This option requires no cryptographic setup on your side but does require the recipient to log in to the download portal to retrieve each result.

Choosing a Delivery Method

MethodEncryptionSetup effortSuitable for automated processing
AES-256 encrypted ZIPSymmetric (shared password)LowWith compatible tooling
S/MIME encrypted ZIPAsymmetric (key pair)MediumYes, with S/MIME-capable mail client
Download linkTLS in transitNoneNo (manual download required)

For fully automated result processing, webhooks or the GET Identification polling approach are generally preferable to email delivery.